Shipping Policy

Restricted & Prohibited Items

Certain items cannot be shipped for safety, legal, or customs reasons. Review the full list below before placing an order.

Restrictions vary by destination

The list below covers the most commonly prohibited items across all destinations. Each country may have additional restrictions — check our countries page for destination-specific details before shipping.

Prohibited Item Categories

Dangerous Goods

Aerosols
Flammables
Oxidizers
Corrosives

Batteries & Electronics

Separated lithium batteries
Power banks & power stations
Integrated lithium batteries
Especially strict for air shipments from Canada

Weapons & Sharp Objects

Weapons & explosives
Knives
Military items

Valuables & Documents

Cash
Credit & debit cards
Gold & silver jewelry
Ivory & furs

Food & Organic

Raw meat & fish
Plants & seeds
Human or animal remains

Regulated Substances

Prescription medication & drugs
Cigarettes & tobacco products
Alcohol

Not sure about a specific item?

Check per-country restrictions or contact us directly.

View countries Contact us